Pinupcasino Rules & Terms — know this before you start

1 General Terms & Conditions

These terms and conditions apply to the use of the pinupcasino.run website and its mobile application ("Platform"). pinupcasino is an online casino and Sports Betting platform operating under an international gaming license.

Before using the platform, these terms and conditions, Privacy Policy and Responsible Gaming Policy It is your responsibility to read these documents. Together, they form the agreement between pinupcasino and the user.

• These terms may be updated at any time – you will be notified of major changes via email or in-app notification.
• Continued use of the platform following any changes will be deemed acceptance of the new terms.
• If there is any ambiguity between the Bangla and English versions of these terms, the English version shall prevail.
• If any part of these terms is found to be invalid or unenforceable by a court, the remaining provisions will continue to apply.

2 Account & Registration

Creating an account at pinupcasino requires meeting a few basic conditions. These are in place to keep the platform secure and protect all users.

• You must be at least 18 years old at the time of registration. Accounts created with false information will be cancelled and the balance may be forfeited.
• Each individual may only hold one account. If multiple accounts are found linked to the same person, all bonuses will be cancelled and the accounts will be suspended.
• The details you provide at registration — name, date of birth, and phone number — must be accurate and truthful.
• It is your responsibility to keep your account password secure. Do not share your password with anyone.
• Transferring or selling your account to anyone else is strictly prohibited.
• If you suspect any unauthorized login or access to your account, contact support@pinupcasino.run immediately.

To close your account, contact the support team. Any pending withdrawals will be processed before closure. Any bonus balance will be forfeited — only the main balance will be returned.

3 Identity Verification (KYC)

Pinupcasino complies with international Anti-Money Laundering (AML) regulations. As a result, completing identity verification (Know Your Customer – KYC) is mandatory before making a withdrawal.

• A clear photo of your National ID (NID) or passport must be uploaded.
• A selfie photo holding your NID must be submitted.
• The mobile number linked to your bKash or Nagad account must match the number registered with us.
• KYC verification is typically completed within 24 hours.
• Additional documents may be requested if needed — such as proof of address.

KYC information is kept strictly confidential and may only be shared with third parties when required by law. To learn more, Privacy Policy View.

4 Payments & Transactions

Pinupcasino supports mobile banking payments for users in Bangladesh. All payment transactions are processed through secure, encrypted channels.

• Supported methods: bKash, Nagad, Rocket, and selected bank transfers.
• Minimum Deposit: ৳300.
• Minimum withdrawal: ৳500.
• Maximum Single Withdrawal: ৳50,000 (standard members).
• Maximum daily withdrawal: ৳1,00,000.
• Withdrawals are typically processed within 5–30 minutes.
• pinupcasino does not charge any processing fees — however, the payment provider's own charges may apply.
• The identity of the depositor and the person making the withdrawal must be the same — payments from third-party accounts are not accepted.

In cases of technical issues or suspicious activity, pinupcasino reserves the right to temporarily place a hold on any transaction. Once the matter is reviewed, it will be resolved as quickly as possible.

5 Bonuses & Promotions

Pinupcasino offers a variety of bonuses and promotional offers. Each bonus has its own terms, which should be read before claiming.

• Bonus balance cannot be withdrawn directly – specific wagering requirements must be met first.
• The wagering requirement for the welcome bonus is 30x the bonus amount, and must be completed within the specified time period.
• Once a bonus expires, any unused bonus funds and associated winnings will be forfeited.
• Multiple bonuses cannot be active simultaneously unless explicitly stated otherwise.
• pinupcasino reserves the right to modify or withdraw any promotional offer at any time.
• If bonus abuse is suspected, the bonus may be cancelled and the account investigated.
• Weekly cashback is credited directly to your main balance — with no wagering requirements attached.

6 Betting Rules

A few general rules apply to both Sports Betting and casino games at pinupcasino. Knowing these upfront will help you avoid any confusion down the line.

• Once a bet is confirmed, it cannot be changed or cancelled – except where the cash-out feature is available.
• If a game or match is interrupted due to a technical issue, pinupcasino's decision will be final.
• If a match or event is cancelled, your stake will be refunded – unless the specific betting market has separate rules in place.
• pinupcasino reserves the right to void any bets placed due to incorrect odds or programming errors.
• If a Live Casino game is interrupted due to a connection issue, the outcome will be determined based on the server data.
• Bets will not be processed if your account does not have sufficient balance.

RTP (Return to Player) rates for slot games vary by title. The RTP for each game is listed on its information page. pinupcasino's games use RNG technology certified by international auditing bodies.

7 Prohibited Activities

To maintain a fair and safe gaming environment, pinupcasino strictly prohibits certain activities. Violations will result in account suspension or permanent closure.

• Misusing bonuses or claiming bonuses through multiple accounts.
• Using any software or bots for betting or gaming.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to hack or gain unauthorized access to another user's account.
• Creating an account using false information or fake identity documents.
• Exploiting technical glitches or errors on the platform to gain an unfair advantage.
• Operating an account on behalf of a minor or allowing them access.
• Playing games or placing bets on behalf of others – or operating as a professional betting service.

8 Data & Privacy

We are committed to keeping the information you provide when registering with pinupcasino safe and secure. We respect your privacy and will never sell your data to third parties without your consent.

• Personal information is protected with 256-bit SSL encryption.
• We may be required to share information with relevant authorities to comply with legal obligations.
• Information required for payment processing may be shared with our payment partners.
• Even after account closure, certain data will be retained for a specified period for legal compliance purposes.
• You may request to view or correct your personal information through our support team.

To learn about our data collection and usage policy Privacy Policy Read.

9 Responsible Gaming

Pinupcasino believes gaming is meant for entertainment, not to cause problems. We encourage every user to play responsibly.

• You can set your own daily, weekly, or monthly deposit limits directly from your account settings.
• Once a loss limit is enabled, gameplay will automatically stop if your losses exceed the set amount.
• Setting a cooling-off period or self-exclusion will lock your account for the specified duration.
• Creating a new account during a self-exclusion period is strictly prohibited.
• If signs of gaming addiction are identified, our support team will guide you toward professional help.

To learn more and access responsible gaming tools, Responsible Play Visit the page.

10 Changes to Terms & Service Suspension

Pinupcasino may update these terms and conditions, in part or in full, at any time. Users will be notified via their registered email or an on-platform notice before any major changes take effect.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• The service may be temporarily unavailable due to technical maintenance or legal reasons.
• If the service is permanently discontinued, users will be notified at least 30 days in advance and any remaining balance will be refunded.
• In any dispute regarding the interpretation of these terms, pinupcasino's interpretation shall be considered final.
• In the event of a legal dispute, the jurisdiction of the relevant licensing authority shall apply.