From the moment you create an account at pinupcasino, protecting your personal data is our responsibility. What information we collect, why we collect it, where it is stored, and what rights you have – it's all explained clearly here.
Contact support if you would like to view or delete your data.
support@pinupcasino.runPinupcasino takes your privacy seriously. This policy has been developed in accordance with GDPR and international data protection standards. Please take a moment to read the full document.
This privacy policy describes how personal data is handled for users of the pinupcasino.run website and its mobile application ("Platform"). By creating an account or using the Platform, you agree to this policy.
"Personal data" here refers to any information that can directly or indirectly identify an individual. This includes name, phone number, email address, date of birth, national ID number, and technical data related to your device and browsing activity.
Pinupcasino collects different types of data for different purposes. This information is necessary to deliver services, maintain security, and meet legal obligations.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity | Name, date of birth, NID number | Account Verification & KYC |
| Contact | Phone Number & Email Address | Login, Notifications |
| Financial | BKash/Nagad number, transaction history | Payment Processing |
| Technical | IP Address, Device ID & Browser Information | Security & Fraud Prevention |
| Behavioral | Gaming History & Betting Patterns | Personalized Experience |
| Location | Country, City (IP-based) | Region-Specific Services & Legal Compliance |
Beyond the information listed above, we may occasionally collect additional details that users voluntarily provide – such as descriptions shared in support chats or responses to surveys. This information helps us improve the quality of our services.
Pinupcasino will never ask for your password, OTP, or bank PIN by phone or email. Any such request is fraudulent — report it to support immediately.
Pinupcasino uses collected data solely for specific, legitimate purposes. It is never misused or used outside of its intended scope.
If you do not wish to receive marketing messages from pinupcasino, turn off "Marketing Notifications" in your account settings or send a request to support@pinupcasino.run. Essential service-related messages (payment confirmations, security alerts) cannot be turned off.
Pinupcasino uses industry-standard technical and administrative measures to protect your data. No system is 100% secure, but we are committed to ensuring the highest level of protection.
Your own actions play an important role in keeping your account secure. Use a strong password, enable 2FA, and never share your password with anyone.
Cookies and similar technologies are used on the pinupcasino website and app. Cookies are small text files stored on your device that help improve the platform's performance.
Optional cookies can be disabled through your browser settings. However, disabling essential cookies may affect the platform's functionality.
As a pinupcasino user, you have important rights over your own data. To exercise these rights, email us at support@pinupcasino.run.
You can request to see what personal data we hold about you. A response will be provided within 30 days.
You can request corrections to inaccurate or outdated information. Requests are typically processed within 24 hours.
After closing your account, you may request that your data be deleted. However, certain information may be retained for a specified period for legal reasons.
You can request an export of your data in a machine-readable format (CSV or JSON).
You may object to your data being used for marketing purposes. Data use related to the service itself will continue.
In certain circumstances, you can request that the processing of your data be temporarily restricted.
For any questions, complaints, or requests regarding this Privacy Policy, please contact our support team directly.
When this policy is updated, the "Last Updated" date at the top of the page will change. Users will be notified of significant changes via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.
How long your data is retained: data for active accounts is kept for the full duration the account remains active. For closed accounts, certain data may be retained for up to 5 years as required by law, after which it is deleted.
Key Points at a Glance:
Before sharing personal information anywhere online, it's natural to wonder — how will it be used, where does it go, and is it safe? Opening an account with pinupcasino requires your name, phone number, and date of birth. Withdrawals require your NID. You have every right to know where that information goes.
Simply put, pinupcasino uses your data for three things: to provide services (letting you log in, processing payments); to meet legal requirements (KYC, anti-money laundering); and to improve the platform (which games are popular, where issues arise). Your data is never sold to advertisers.
Submitting a photo of your NID or passport may feel risky, but this is not unique to pinupcasino — all licensed online gaming platforms are required by international regulations to verify user identity. Any partners who receive this data are contractually bound to uphold the same standards.
Your mobile banking number deserves a special mention. Your bKash or Nagad number is used solely to process payments – it will never be used to send you advertisements or shared with anyone else. If someone calls your bKash number claiming to be from pinupcasino and asks for information, that is a scam.
In the unlikely event of a data breach — despite every effort to prevent one — there is an obligation under GDPR to notify affected users within 72 hours. This commitment to transparency is also part of the privacy policy.
To view or delete your data, submit a request to support. Certain information must be retained for a fixed period due to legal requirements (such as anti-money laundering investigations), but nothing is kept beyond that without a valid reason.
At its core, pinupcasino's privacy policy comes down to this — your data belongs to you. We use it to provide services, keep your account secure, and comply with the law. Nothing more. Our support team is always available for any questions or concerns.
Data protection is treated as a top priority — not just in policy, but in every technical decision made
Every data transmission from the website to our servers is protected with 256-bit SSL encryption. Data is also stored in encrypted format within our databases.
Your name, phone number, and gaming history are never sold to advertising companies or data brokers — not ever.
An automated security system monitors for unusual activity 24/7. If anything suspicious is detected, the account holder is notified immediately.
It is clearly stated which data is collected and why. No unnecessary information is requested, and data is never used beyond its stated purpose.
You can request to view, correct, or delete your personal data at any time. Opting out of marketing messages is just as straightforward.
Pinupcasino's data protection policy is built in accordance with GDPR and the standards set by international gaming regulatory bodies.
Answers to Common Questions from Our Users
This privacy policy was last updated in January 2026. If you have any concerns about your data, do not hesitate to support@pinupcasino.run. We are required to respond within 30 days.
Alongside this policy, Terms & Conditions and Responsible Gaming Read that page as well. Together, the three documents form the complete agreement between you and pinupcasino.